Novotel London Heathrow

Cherry Lane, West Drayton, Junction 4M4, London, United Kingdom, UB7 9HB  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel London Heathrow

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 12 per day

Luggage storage
Late check-in/ -out
Food/ Drinks

Restaurant buffet

Cafe

Snack bar

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

The 4-star Novotel London Heathrow offers non-smoking rooms in West Drayton district of London. This contemporary hotel dates from 1992 and was refurbished in 2005.

A short distance to a tube station enables you to get to West Middlesex University Hospital, Osterley Park and St Mary's, Slough in no time. There are golf courses, a stadium and bars in the area.

Guests may find Hounslow Urban farm within 5.0 km and Absolutely Combat within 11.9 km of the property.

Novotel London Heathrow can be reached in 5 minutes by car from London Heathrow airport.

Rooms

This hotel comprises of Junior Triple Room, Executive Deluxe Double Room and Executive Triple Room that come with modern décor as well as direct dial phone, high-speed internet, an in-room safe, heating and multi-channel TV. For more comfort bathrobes, a shower and slippers are provided.

Eat & Drink

Guests can start their day with buffet breakfast served at the café. The 24-hour restaurant serves dishes of international cuisine. There is an onsite Atrium Lobby bar to relax in. Guests can dine at The Pkough and Sampan's Restaurant located within a 5-minute walk of the property.

You can start your day with a buffet breakfast, which costs GBP 15.95 per person per night. 

Services

The hotel offers a lift, a safe deposit box and a storage room and such services as porter service, shuttle service and 24-hour room service.

Relax

Novotel London Heathrow provides guests with video games, a mini club and cribs for their children. Such fitness options as an exercise room and fitness classes are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 12 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian.

Number of rooms:   178.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Snack bar
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's play area
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Spa center
  • Garden area

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Hi-Fi
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Novotel London Heathrow London location
Show big map »

Hotel Address:

Cherry Lane, West Drayton, Junction 4M4, London, United Kingdom, UB7 9HB

Get directions
City Center
  • London
    22.9 km
Airports
Train Stations
  • Heathrow Terminal 5
    3.9 km
  • Richmond Station
    11.5 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.0 km
  • Hatton Cross
    4.2 km
  • Bus stop
    1.9 km
Restaurants
  • Sampan's Restaurant (cuisine: Chinese)
    320 m
  • The Pkough (cuisine: British)
    430 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    178

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Novotel London Heathrow photos Room
Standard Twin Room
Bed type: Double bed or Twin beds or Double bed or Queen-size bed
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Standard Queen - Double

Room facilities
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons or Queen-size bed
    Check Prices
    — Less information+ More information

    Triple room

    Room facilities
      Novotel London Heathrow photos Room
      Junior Suite
      Bed type: Queen-size bed
      Size: 50 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Novotel London Heathrow photos Room
        Junior Triple Room
        Bed type: Sleeping arrangements for 3 persons
        Size: 50 m²
        Check Prices
        • Shower
        — Less information+ More information

        Triple room

        Room facilities
          Novotel London Heathrow photos Room
          Superior Double Room
          Bed type: Queen-size bed or Double bed or 2 Single beds
          Size: 25 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Double With 2 Extra Beds (3-12 Years)

          Room facilities
            Novotel London Heathrow photos Room
            Superior Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Size: 25 m²
            Check Prices
            • Shower
            — Less information+ More information

            Triple room

            Room facilities
              Novotel London Heathrow photos Room
              Superior Suite
              Bed type: King-size bed or 1 Single bed
              Size: 50 m²
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Novotel London Heathrow photos Room
                Executive Deluxe Double Room
                Bed type: Queen-size bed or Double bed
                Size: 25 m²
                Check Prices
                • Shower
                — Less information+ More information

                Deluxe|Executive Queen

                Room facilities
                  Novotel London Heathrow photos Room
                  Executive Double Room
                  Bed type: Queen-size bed or Double bed
                  Size: 25 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Double With 2 Extra Beds (3-12 Years)

                  Room facilities
                    Novotel London Heathrow photos Room
                    Executive Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Size: 25 m²
                    Check Prices
                    • Shower
                    — Less information+ More information

                    Triple room

                    Room facilities

                      How to reach hotel

                      hotel Novotel London Heathrow London location
                      Show big map »

                      Hotel Address:

                      Cherry Lane, West Drayton, Junction 4M4, London, United Kingdom, UB7 9HB

                      Get directions
                      City Center
                      • London
                        22.9 km
                      Airports
                      Train Stations
                      • Heathrow Terminal 5
                        3.9 km
                      • Richmond Station
                        11.5 km
                      Underground stations
                      • Heathrow Terminals 1, 2, 3
                        3.0 km
                      • Hatton Cross
                        4.2 km
                      • Bus stop
                        1.9 km
                      Restaurants
                      • Sampan's Restaurant (cuisine: Chinese)
                        320 m
                      • The Pkough (cuisine: British)
                        430 m
                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Number of rooms:
                        178

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge

                      Novotel London Heathrow Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Museums

                      • London Motor Museum - 2.4 km

                      Air business related

                      • Heathrow Airport in London - 2.4 km
                      • HEATHROW Airport (TERMINAL 1) - 2.8 km
                      • HEATHROW Airport (TERMINAL 3) - 2.9 km

                      Underground stations

                      Local attractions

                      • London Motor Museum - 2.5 km
                        3, Nestles Avenue, Hayes
                      • Battle of Britain Bunker - 5.3 km
                        St. Andrew's Road, Uxbridge
                      • London Motorcycle Museum - 8.0 km
                        29 Oldfield Lane South, Greenford
                      • Beaversfield Park - 5.2 km
                        Rosemary Avenue, Hounslow
                      • Hounslow Heath - 6.3 km
                        Hounslow Heath LNR 450, Staines Road, Hounslow

                      Restaurants nearby

                      • Sampan's Restaurant - 320 m

                        Address: Sipson Road
                        Phone: 44-0871-9429095

                        70% likes this, based on 43 reviews
                        Cuisine: Chinese

                      • The Taj Mahal Restaurant - 660 m

                        Address: 57 Coleridge Crescent
                        Phone: 01753686658

                        84% likes this, based on 26 reviews
                        Cuisine: Indian
                        Price Range: GBP 12 - GBP 24

                      • Achari - 870 m

                        Address: 361-363 Sipson Road
                        Phone: +44 20 84761100

                        86% likes this, based on 130 reviews
                        Cuisine: Indian

                      • The Pkough - 430 m

                        Address: 239 Sipson Road
                        Phone: (0)871 951 1000

                        65% likes this, based on 77 reviews
                        Cuisine: British

                      • King William IV - 830 m

                        Address: 392 Sipson Road
                        Phone: 020 8897 6888

                        74% likes this, based on 46 reviews
                        Cuisine: Thai

                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Number of rooms:
                        178

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge

                      Hotels nearby
                      Heathrow Lodge
                      2 stars
                      4 km

                      Novotel London Heathrow Reviews

                      Guest reviews are submitted by our customers after their stay at Novotel London Heathrow

                      Average guest rating

                      7.8out of 10
                      Fabulous
                      Based on 832 reviews

                      Guest reviews

                      • Single
                        7.4

                        Rooms are very comfortable and all staff friendly & helpful.

                        Food in the restaurant is very poor, (I had breakfast over 3 days and lunch on the first day). It looks good, however egs were cold, bacon dry, sausages cheap, pastries stale and its £15.95! Also WiFi is outrageously expensive and slow.

                      • Older travelers
                        8.8

                        Bar staff and reception staff very friendly and efficient

                        We ordered a taxi for early in the morning and double checked in the morning when we checked out that the taxi was ordered. Taxi was late so we ended up taking the hopper bus to Heathrow

                      • Family with children
                        4.6

                        I asked for a wake up call at 5;15 am - no call I woke up 2 hours later and Missed the flight. The front desk "lady" was not friendly at all. You better have local money with you for small purchase. I tried to buy something that cost 9 english pounds, they did not accept any credit card for 9 pounds , they did not accept american $$$ so they made me change $100,00 to local coin . :( :( :(

                      • Single
                        8.8

                        Very convinient for transit trips. Very good installation and the rapport comfort / price is excellent

                        Location for transit

                      • Single
                        9.6

                        Good Hoppa service, excellent service and accommodation.

                      • Family with children
                        7.4

                        Bar/eatingarea. Rooms good.

                        Air con not great.Food in bar expensive and small portions.Tried to book a 2nd night at same rates but was quoted double the price so we left and booked into another hotel.shame but there was no room for negotiation.

                      • Single
                        10.0

                        this was the 1st time i stayed hear and sure wont be the last the staff were so frinedly and the hotel was very clean and the pool was a nice size i had a very nice time and look forward to staying hear again very soon

                      • Older travelers
                        10.0

                        We overnighted twice in February 2012. We had two long haul flights and the Novotel was close to the airport. The hotel met our expectations and was great values. Thank you.

                        There was nothing we disliked about the Novotel.

                      • Older travelers
                        7.8

                        We liked the feel pf the hotel opts design and layout made you feel comfortable.The food at the restaurant was very nice and the staff attentive and good service.Our room was very clean and spacious and parking was ten pound per night which is quote reasonable we wou d definitely stay here again if the price is kept to a reasonable benchmark Iwou d like to have seen more offers like all inclusive parking..meal...and room as opposed toricong separately! Need to offer price choices to the customer to be competitive with other hotels in this area.

                        No price choices or offers except on the room basis.

                      • Family with children
                        10.0

                        clean and welcoming. Central atrium attractive and elegantly decorated. Staff friendly and able to offer practical advice. Rooms well situated.

                      • Family with children
                        7.4

                        Novotel group are consistently high in standards which is why we chose this hotel

                        This particular room had the most uncomfortable bed I have ever slept in. We even considered that the mattress was on upside down, it was so bad. The pillows were poor quality and my husband and I both woke up with back and neck ache. When we let the receptionist know, she was dismissive and didnt want to know. Very disappointing.

                      • Single
                        7.0

                        The room was as good as expected, and the reception and breakfast areas even had a certain luxurious touch.

                        Somehow I ended up in a disabled room, which wasn't what I would have liked (however, this might have been due to some confusion in booking or check-in). Also, the room was quite cold, and even in the morning the bathroom was freezing, especially the ice-cold floor, which seemed to lack heating.

                      • Single
                        7.4

                        Close to Heathrow airport for a night before an early morning flight.

                        Service at the restaurant was appalling. Very slow to take the orders and then food took about 45 minutes to arrive. I was ignored when I arrived, then shown a table and ignored again for a long time before I caught the maitre d' s eye and asked for attention. I noticed that other single women of a certain age were treated similarly.

                      • Single
                        9.6

                        The pleasant and efficient staff at Reception, clean and comfortable room, welcoming atmosphere of the hotel and prompt room service delivery. Easy level access from the car park to the hotel and comfortable seating in the lobby when waiting for a taxi or airport shuttle.

                      • Older travelers
                        7.0

                        Stayed in hotel for less than twelve hours before catching connecting flight home. Beds very comfortable after a thirteen hour flight.

                        Carpet in room did not look as if it had been vacuumed. Also cobwebs on wall above television showed that housekeeping could be improved on. Surpised this room was classed as "superior" as at first we thought we were heading for staff quarters on the ground floor!

                      How to reach hotel

                      hotel Novotel London Heathrow London location
                      Show big map »

                      Hotel Address:

                      Cherry Lane, West Drayton, Junction 4M4, London, United Kingdom, UB7 9HB

                      Get directions
                      City Center
                      • London
                        22.9 km
                      Airports
                      Train Stations
                      • Heathrow Terminal 5
                        3.9 km
                      • Richmond Station
                        11.5 km
                      Underground stations
                      • Heathrow Terminals 1, 2, 3
                        3.0 km
                      • Hatton Cross
                        4.2 km
                      • Bus stop
                        1.9 km
                      Restaurants
                      • Sampan's Restaurant (cuisine: Chinese)
                        320 m
                      • The Pkough (cuisine: British)
                        430 m
                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Number of rooms:
                        178

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge